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Exciting Opportunity at MSK: Business Analyst I - Nursing Workforce Planning

At Memorial Sloan Kettering (MSK), every role supports world-class patient care. The Business Analyst I - Nursing partners with Nursing leadership to strengthen workforce operations through data, analytics, and process improvement--ensuring accurate staffing, compliance, and insights that allow nurses to focus on delivering exceptional care.

Role Overview

• Serve as a non-clinical partner supporting the Nursing Department through workforce management, payroll analysis, and operational reporting.

• Manage and maintain workforce management systems (e.g., Symplr or similar) to support accurate scheduling, attendance tracking, and timecard reconciliation.

• Support payroll-related processes including approvals, pay adjustments, premium pay validation, and compliance monitoring.

• Analyze staffing, scheduling, and utilization data to support workforce planning and data-informed staffing decisions.

• Leverage analytics, automation, and AI-enabled tools to enhance reporting, forecasting, and operational insights.

• Utilize Workday, Strata, and related reporting tools to deliver actionable insights to nursing leadership.

• Perform data quality checks to ensure the accuracy and integrity of staffing and payroll information.

• Serve as a liaison between Nursing, Human Resources, Finance, and other stakeholders to resolve workforce and system issues.

• Contribute to process improvement initiatives, system optimization, and continuous improvement efforts across nursing operations.

Key Qualifications

• Experience in business analysis, workforce management, healthcare operations, or a related analytical or operational role.

• Experience using SQL and Tableau

• Proficiency with workforce management, timekeeping, or HR systems (e.g., Symplr, Workday, Strata, or similar platforms).

• Demonstrated ability to analyze data and translate findings into actionable insights and business requirements.

• Understanding of payroll processes, timekeeping standards, and regulatory or compliance considerations.

• Equivalent combination of education and relevant experience will be considered.

Core Skills

• Strong analytical and critical-thinking skills with attention to detail and data integrity.

• Effective communicator able to collaborate across clinical and non-clinical stakeholders.

• Organized and adaptable, with the ability to manage multiple priorities in a fast-paced environment.

• Problem-solving mindset focused on operational efficiency and continuous improvement.

• Service-oriented approach with a commitment to supporting nursing teams and patient care.

Additional Information:

• Schedule: 9:00 AM - 5:00 PM EST, Monday - Friday

• Location: Hybrid; 633 Third Avenue, New York, NY (twice a week)

• Reporting To Director, Nursing Workforce Resource Management & Staffing Solutions

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